Frequently Asked Questions

Pricing is based on the volume your items occupy in our truck. Rather than hidden fees, we always give you a firm price on-site before we start loading — no surprises. For an exact price for your items, request a free quote by phone or via our online form. It's no-obligation and we respond quickly.

Most residential pickups are done in 30 to 90 minutes from arrival to departure. A whole-home cleanout or estate job can take half a day. Our crew works fast and efficiently — every extra minute is time you don't get back, so we don't waste it.

We take almost everything: furniture, appliances, mattresses, TVs, electronics, yard items, renovation debris, clothing, toys, dishes, construction materials. What we CAN'T take: hazardous chemicals (liquid paint, oil, solvents, car batteries), explosives, medical waste, pressurized containers. If you're not sure, call us and we'll confirm in 30 seconds.

No. Our crew goes anywhere in the home — basement, upper floors, garage, shed. You show us what's leaving, we handle the rest. No need to stage anything before we arrive.

Often, yes. Our same-day availability depends on call volume and the area within Gatineau, but we accommodate same-day requests roughly 70% of the time when the call comes in by morning. For urgent jobs (moving day, real-estate closing), call directly instead of using the form.

Yes, and it's no-obligation. You can use our free quote form or call directly. For large jobs (estate clearings, whole-home cleanouts), we can do an on-site walkthrough at no cost before pricing. The final price is always confirmed before we start loading.

Cash, Interac e-Transfer, Visa, Mastercard, and debit card. Payment is collected at the end of the job, once you're satisfied with the work.

Yes, our crew is fully insured. We carry liability coverage for any potential damage to your property during loading. That protects you and us — it's non-negotiable in this industry.

We don't dump everything at the landfill. Our process: 1) Reusable items → donated to local Gatineau charities (furniture, clothing, working appliances). 2) Recyclable materials → appropriate recycling centres (metal, untreated wood, electronics). 3) The rest → regional landfill. This approach lowers our environmental footprint while helping the community.

Yes, we serve the entire city of Gatineau (Hull, Aylmer, Buckingham, Masson-Angers, Pointe-Gatineau, Templeton, Limbour) and surrounding municipalities: Cantley, Chelsea, Val-des-Monts, and La Pêche. Our service covers the entire Outaouais region.